Jumbo Interactive Limited (“Jumbo”) is committed to the protection of the Personal Information of individuals and is bound by the APPs under the Privacy Act 1988.
This Policy provides an overview of how Jumbo collects, stores, and uses Personal Information. This Policy also details how you can access and update your Personal Information or make a complaint.
This Policy applies to all of the companies that form part of Jumbo Interactive.
AML/CTF Act means the Anti Money Laundering and Counter-Terrorism Financing Act 2006 (Cth);
APP’s means the Australian Privacy Principles;
Personal Information is any information about you that identifies you or by which your identity can be reasonably determined;
Privacy Act means the Privacy Act 1988 (Cth);
Website means our website (jumbointeractive.com) or the websites we operate on behalf of our clients from time to time;
The Personal Information that Jumbo collects about you may include your:
Personal Information essentially collected through the OzLotteries.com website for the primary purpose of administering the lottery-based gaming activities, ensuring that players who win prizes receive their winnings, and improving service levels to customers. Personal information is also collected should you register interest for a career at Jumbo.
Personal Information is collected from you in the following ways:
What are 'cookies'?
Jumbo is committed to the protection of your Personal Information from unauthorized access. We use a range of security mechanisms and procedures to protect the Personal Information we hold about you.
Jumbo makes all reasonable efforts to ensure your Personal Information is stored securely both in electronic and physical forms, and complies with the APPs.
Personal Information that is no longer required will be destroyed in accordance with the legislation and APPs.
Your Personal Information may be used to:
Jumbo may disclose your information to:
By providing your Personal Information to Jumbo, you consent to disclosures to overseas recipients.
Where we do provide your Personal Information to overseas recipients, we will take reasonable steps to ensure that the overseas recipients undertake to protect your privacy. However, by consenting to such disclosure, you acknowledge that Jumbo will not be accountable under the Privacy Act for any breach of your privacy by the overseas recipient, nor will you be able to seek redress under the Privacy Act for any use or breach by the overseas recipient. You also acknowledge that the overseas recipient may not be subject to similar laws or principles as under Australian privacy law.
You have the right under the Privacy Act 1988 to seek access to the Personal Information held by Jumbo about you. If you wish to exercise this right, or if you believe that the information is incorrect, incomplete or out-of-date, you should either correct/update the information through the OzLotteries.com website by logging into My Account using your username and password, or contact us.
All requests to access Personal Information must be made in writing or by email and addressed to the Privacy Officer at the addresses listed at the end of this document. It is Jumbo’s policy to respond to any such request within a reasonable period of time after the request is received. Jumbo will not charge you for making requests to access any information held about you, however, we reserve the right to undertake cost recovery for the provision of such information where it is justified. We will notify you prior to undertaking work where costs are to be charged.
explanation of the reasons for the refusal (unless unreasonable to do so) and inform you of the mechanisms to complain about the refusal.
Information about the Privacy Act 1988 and the Australian Privacy Principles is available from the Office of the Australian Information Commissioner.
If you have a complaint regarding Jumbo's management of your Personal Information or wish to correct information held by us or require further information, please contact us. Our policy is to respond to your complaint, correction request or query within a reasonable period of time after the complaint is received.
If you are not satisfied with the outcome of your complaint, you may refer your complaint to the Office of the Australian Information Commissioner by contacting 1300 363 992 or by visiting the website www.oaic.gov.au.