Data Entry Operator

About Us

StarVale provides lottery management, fundraising and payment processing services and technology to charities and non-profits across the United Kingdom.

StarVale is part of the Jumbo Interactive Group: A ~ £500 million market-cap Australian PLC, with a 300+ multi-disciplinary, working with leading non-profit and government lottery organisations across Asia-Pacific, Europe and North America.

Who are we looking for?

We are seeking two part-time data entry operators/administrators to join our team based onsite in Galgate, Lancaster.

Ideally, you:

• A background working in administration,
• Are self-motivated / Can use your initiative,
• Pride yourself on accuracy and attention to detail,
• Operate with customer service and a continuous improvement mindset,
• Demonstrate great communication and engagement skills

What will you be doing?

As part of a well-established team, you will undertake general data entry administration duties, including:

• Sorting /opening of Company/Lottery Office inbound mail.
• Batching (new members, lottery renewal subscriptions etc.).
• Computer data entry, verification & reporting (new members, lottery renewals, subscriptions, cancellations etc.).
• Debit/credit card payment processing.
• Despatching of Company/Lottery office outbound mail.
• Call handling/Supporter queries.

Working Days:

Both roles are Part Time, working 22.5 hours Per Week:

• Role One - Monday/Tuesday/Wednesday
• Role Two - Monday/Wednesday/Friday

Why join the StarVale team?

We pride ourselves on offering a wide variety of benefits to our employees. In joining our team, you can expect:

• Free onsite parking,
• This position is in the office 3 days a week,
• Company pension scheme,
• Commitment to Diversity, Equity, and Inclusion across the employee career journey,
• An Employee Assistance Program where you can access counselling and coaching sessions to improve your well-being,
• Focus on talent management, including career and skills development

Find out more about StarVale - https://www.starvale.com Diversity, Equity, Inclusion and Belonging is at the heart of everything we do. All team members have an equal voice and opportunity to thrive. We foster a safe environment where our unique perspectives are celebrated, valued, and truly included and we can bring our authentic selves to work.

We are a 2023 Circle Back Initiative Employer – we commit to respond to every applicant.

Meet the Lottery Operations team

At Jumbo, we deliver an amazing lottery experience to more than 2.5 million customers around the world, and our platform is used by over 11,500 charitable and commercial partners. In Lottery Operations, we support the player experience for all these people. From our account managers, to customer support officers, to our lottery project coordinators – our service is second to none.